Justin Miller
How a College Trip Became a Life-Saving Mission
Inspired by a church sermon, Justin Miller journeyed to Africa. He found what would become his life’s mission: Fighting AIDS and the stigma behind the disease.
Justin was just a sophomore in college when a
speaker in church struck a chord in his heart.
The sermon called on people to help those facing
life-threatening illnesses in Eastern and Southern Africa.
And Justin answered the call.
What started as a college trip became a
documentary, and then his life's mission.
His travels introduced him to two pastors in Africa — men from opposing tribes who were once at war, but who dedicated themselves to peace.
Together they launched a nonprofit that's now known as Untold, and which provides help, supplies, and lifesaving care to those affected by HIV in Eastern and Southern Africa.
In each community, Untold works to support the physical, emotional, financial, and spiritual health of those who are HIV-positive as well as their loved ones. Importantly, the organization also helps people fight the debilitating stigma that can come with this disease.
The AIDS epidemic is an issue that perhaps no longer gets the attention that it deserves, despite being a deadly disease that affects millions worldwide. But Justin has been unwavering in his commitment.
His college trip has turned into a journey that's lasted 17 years and counting - and his organization today serves more than 100 communities throughout Kenya, Tanzania and Africa.
During my years hosting this podcast, I've often been moved by the extraordinary commitment and grace of people who dedicate their lives to helping others.
Justin has one of those stories - and a powerful
one at that. I hope you'll enjoy hearing it.
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This year, we are again looking for those who
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we are relying on you, our audience, to highlight them.
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To make a nomination, simply visit
crazygoodturns.org/award-2024 and share a bit about them.
- What significance the name "Untold" holds (4:12)
- Justin's first trip to Africa, and what so moved him (8:28)
- His struggles with not knowing if this work was his calling, or the best use of his abilities (19:30)
- Inspiring stories about the difference Untold has made for those living with, and fighting against, HIV and AIDS (21:33)
FRANK BLAKE: Justin, welcome. It's a real privilege to have you on
the show.
I'm going to start with just the unusual name of your organization: Untold.
And maybe explain for our listeners at the start, why did you choose to call
your organization Untold?
JUSTIN MILLER: Well, first of all, Frank, thank you for having me
on the show.
It's an honor to be here.
That is a great question and one that I love because this word has so much
meaning to us.
And for those of you who aren't familiar with our work, we actually weren't
called Untold from the very beginning.
We were actually called CARE for AIDS.
FRANK BLAKE: I did not know that. Okay.
JUSTIN MILLER: Yeah.
For 14 years, that was our original name and pretty straightforward, pretty
clear what we do, but it had its limitations.
And the story that we want to tell and we want to be about as an organization
is not ...
We want to invite everybody to be a part of this story that we're a part of.
And one of the things about Untold and really the universal experience that our
clients face on a daily basis is not that they're living with this HIV disease,
it's that they are experiencing these overwhelming feelings of shame and they
lack a sense of belonging.
And that's what we can all relate to.
We've all been in those seasons of our lives where we feel alone,
we feel misunderstood, we feel stigmatized, and we all have those untold
stories.
And until we can get some freedom from those stories that tend to hold us back
and tell us lies that aren't true about ourselves, it's hard for us to live
fully into the untold stories of our future.
And so we believe that Untold gets to sit at this really cool inflection point
where we get to invite our clients into our program to say, "Hey, we want
to help you begin your journey of healing and a lot of that is going to be
letting go of some of those stories that you've been keeping to yourself and
getting free of those. And then let's figure out how we can journey together
into the untold stories of your future."
So there's actually many other layers of-
FRANK BLAKE: A lot of layers. Yeah.
JUSTIN MILLER: But I give that same invitation to those listening
to this podcast today to say, hey, what are the lies that you are believing
about yourself that you need to identify and wrestle with so that you can live
fully into the untold stories of your future?
FRANK BLAKE: Well, it's interesting because I learned in researching
about your organization, the comment that the stigma is often more deadly than
the disease itself.
Maybe also give a history because I didn't realize the change in your name.
Your organization's been around for a while.
Explain to our audience the history of your organization.
JUSTIN MILLER: Yeah.
We are entering our 17th year of ministry, which is just a crazy statement to
even voice because it seems like in some ways it's been just a few years.
In other ways, it feels like a lifetime.
The story is really intertwined in my own personal story.
I was part of the amazing founding team that brought this organization to life.
We had a lot of people that were part of that, but primarily it was myself and
two Kenyan pastors who formed this initial founding team.
And we can talk more about everything that even predated the launch of the
organization, but the three of us, we were moved by this common belief that
there was so many barriers that were keeping people with HIV from being able to
experience a flourishing life and stigma was one of those big barriers.
Material poverty, violence in the communities where they live, co-occurring
infections and opportunistic infections that were prevalent because of lack of
medical care.
All of these things, among others, created this crushing weight that it was
really hard for someone with HIV to escape from underneath that.
And we were just seeing the breakdown of the family because moms
and dads were not able to live well with HIV, and as a result, they would die
prematurely or they would pass along the virus to their children.
Any number of situations that might occur.
And then we would see these generational cycles continue and children who were
orphaned as a result of that.
And so that burdened us.
And there is a backstory about how I even got to Kenya in the first place.
FRANK BLAKE: No. Let's detour and get to-
JUSTIN MILLER: Let's detour.
FRANK BLAKE: Because I did start, as you did the history, with
well, what got you to Kenya with two pastors?
So what got you to Kenya with two pastors?
JUSTIN MILLER: That's a great story, but I would say ...
I won't give the full version of it, but the catalyst for this trip started
when I actually heard Bono from U2 in 2006 talking about this global pandemic
called HIV.
I was 18 years old. I was just a rising sophomore in college.
I was attending a conference that was primarily made up of church leaders.
And the plea from Bono was, "Hey, the church can't be on the sidelines.
The church needs to be the one leading the way in responding to this crisis.
"And the church has the unique ability not only to influence communities, shape
communities, but also deliver a spiritual hope that I think is really
important."
And at that moment, I didn't really know anything about HIV, but he painted
this pretty discouraging picture of how much stigma existed within the
Christian community towards those living with HIV and something just struck a
chord with me that that wasn't okay.
And I've learned as I've gotten older and into this work more,
that God actually used a lot of my experience with seeing a lot of disability
in my story and seeing how disability can also be a very isolating situation
and it can be hard to find community and care, and there can be a lot of stigma
and shame around that as well.
And so that was part of this justice mentality of, hey, something's not right
with this.
I need to do something about this.
That was one of the things that pushed me over the edge to say, I want to go to
Kenya.
At first it wasn't even Kenya, it was just Africa.
I want to understand the situation that exists there and I want to understand
my role.
And at the time, it was very granular.
I want to understand what could my church, this 1500 person church in the
greater Atlanta area, what could we do to have a meaningful impact on the lives
of those living with HIV?
And then from there, it turned into a project to produce a documentary so we
could come back and share.
FRANK BLAKE: So you go over as a sophomore for the summer or
something?
JUSTIN MILLER: Yeah. Between my sophomore and junior year of
college.
We go over for about a month. I have a couple good buddies of mine from high
school that joined the team.
They signed up for some reason to go on this crazy adventure.
It was actually another one of my high school friends that was at that
conference with me with Bono.
He was sitting in the chair next to me when we heard that challenge and he too
was inspired to do something about it.
So we built a team, we raised some money, we found a guy that knew how to work
a video camera to some extent, and we set off on this adventure.
And in a series of connections that really can only be described as divine
appointments, we ended up meeting a missionary to Kenya who had two young
Kenyan pastors on her staff who had a really deep call to serve this community
living with HIV.
And she said, "Hey, I can tell you that if you're going to come and shoot
this documentary, you're going to need a lot of local support."
And so she generously offered us these two young men to be our hosts, our
guides, while we were there in country and we ended up forming a bond, a
brotherhood, and ultimately becoming founders of this organization together and
we're still in it together here 17 years later.
FRANK BLAKE: So you go there to film a documentary.
That sounds like a pretty discrete piece of work that's not going to redirect
your life.
It might, but it's a documentary.
JUSTIN MILLER: No. You're exactly right. The…you know…that felt
like ... And don't get me wrong, that's a big step, but I felt like that was my
...
Like you said, discreet's a good word.
This is my very defined contribution to this issue and effort. I'm on this
trajectory. I'm not looking to reorient my life to be an advocate for those
living with HIV.
And God had a totally different plan in mind.
FRANK BLAKE: And so what happened?
JUSTIN MILLER: Yeah. Countless stories we heard from individuals
from all walks of life.
In a place like East Africa, they say that if you're not infected with HIV,
you're affected by it.
FRANK BLAKE: The numbers are stunning, right?
JUSTIN MILLER: The numbers are staggering and the impact is felt
broadly throughout the community. And so we heard-
FRANK BLAKE: Justin just take a minute and share some of the
numbers because again, I didn't realize it until researching your organization.
JUSTIN MILLER: Yeah.
For example, in the three countries we work in East Africa alone, there's about
five million people living with HIV.
Globally there's upwards of a new 1.5 million people becoming infected every
single year and still about half that number, about 700, 750,000 people passing
away from AIDS-related sicknesses every year.
And so 17 years ago, those numbers were even higher.
We've made some significant progress in this area, but the need is still really
great.
And even as people have gotten more access to testing, more access to
treatment, some of the social barriers to helping people to thrive still
remain.
FRANK BLAKE: So you go over, you do your documentary, and then is
there a pause before you decide, yes, I'm going to commit myself to this or
just, yeah, I do the documentary and I know there's nothing, that's what I need
to do?
JUSTIN MILLER: Well, we didn't even really get out of Kenya before
we knew something was happening that we had been entrusted with a sacred
experience and a sacred story that needed not only to be told in a documentary
form, but that there probably needed to be some kind of response.
And as good as documentaries are, there's a time and a place for awareness, but
in this season, it felt like there needed to be some real intentional action
taken on behalf of people who were struggling with this disease.
And so we didn't even get out of the country before we started to have these
conversations sitting in our little hotel rooms at night to be like, "What
are we supposed to do with this?"
And we started to hear from my co-founders, Cornel and Duncan, about their
lived experience for 20 years growing up in and around communities.
FRANK BLAKE: These are the Kenyan pastors.
JUSTIN MILLER: These are the Kenyan pastors.
So they just recently graduated from seminary.
They had done multiple stints in doing church planting and outreach, and they
continued to run up against people who weren't receptive to any message of
faith because their physical suffering was so great.
And that was just this common thread that they continued to see.
And so they felt burdened and they began to share their vision for what would
it look like to start a program that would be run through the local church,
that would focus on strengthening families, that would care for the whole
person.
Some of the elements that are really strong in our program today.
And I basically said, "It feels like you already have a vision for this.
What would it take to help equip you guys to be able to chase after the vision
that you have?"
And they said, "$200 a month."
And I thought, okay. I may be a poor college student, but obviously I have so
much.
I have so much compared to some of the places that we've been, the people we've
met from a material perspective.
And so I said, "Okay. We can do that. We can commit to help you guys start
well with $200 a month."
And then they said, "One of our first things would be to move
... We have this house that we'd love to rent.
"It would be a place that would be a ministry center for us. We'd be able to
office out of there."
And that was where we were going to spend the first $200 a month was to rent
this location.
And then that was enough for them to gather the first group of women living
with HIV who started coming to this house on a weekly basis for counseling
services, training, and discipleship and all this stuff.
And in a very simple way, it was our first little pilot program.
And at that point, Cornel and Duncan, my co-founders, were ready to go all in
and they wanted to commit themselves full time to this work.
So then we needed to raise money for their salaries.
We came back and there wasn't really a pause.
We started working that summer on completing at least a draft of the
documentary.
We ended up producing a short seven-minute film that we thought was going to be
a trailer, but then we ended up pouring our full energy and attention into
actually launching this organization.
So that's all that ended up coming out of the video.
But by the end of that summer, Cornel and Duncan were beginning to experiment
with the program in Kenya, and we were beginning to ask partners to join us in
this work.
And really the first real formal expression of our program
launched in January of 2008, which most listeners won't remember this, but that
was the time that Kenya was experiencing the most violent conflict
post-election from December of 2007.
And my two co-founders are from the opposing tribes who were killing one
another.
It's very poetic and redemptive, I believe that we saw two guys, culture is at
war, tribes are at war with one another and in the midst of that turmoil, they
were partnering together to start a ministry to reach those living with HIV.
So it's a cool part of our founding story.
FRANK BLAKE: When you get back ... So you're still in college now
right?
JUSTIN MILLER: Yes.
FRANK BLAKE: You're still in college and you go, I need to help
and support these guys.
I need to set up an organization.
Are you thinking this is a life commitment, this is another couple of years? At
what point are you saying, yeah, this is what I'm going to do?
JUSTIN MILLER: That's a good question.
So think that I bargained with God a lot in that season.
I felt like it was one thing to do it during college, and then that was the
first big crossroads.
So 18 months go by, we've had far more success than we could have ever imagined
at that point.
We've already launched three programs in Kenya. We've probably raised a quarter
of a million dollars for the work.
And I'm at a crossroads and okay, this is where my commitment is being put to
the test.
Am I going to pursue what my own aspirations were in business?
Am I going to stick it out and continue to work with Cornel and Duncan?
I think I got wise counsel to take a few meetings and I had a few interviews
and I was trying to sense, is there something else out there that I'm supposed
to pursue?
But I felt confirmation in that that I should at least for a
season, commit myself to the work of CARE for AIDS at the time.
And so that year, September 2009, is when I started as the full-time executive
director of the organization.
And even then it was like, this could be a cool thing to do for a couple of
years. Let's see where this goes.
But this isn't a lifetime commitment or calling.
And when I finally did a few years into that story get complete and total
peace, that this work was just a perfect alignment between my skills and
abilities and passions for not just those that we're serving, but even just for
building organizations that are having a redemptive impact in the world.
And that all of these things were actually the perfect intersection of how I've
been equipped.
I felt a total peace that this is where I've supposed to be.
And God still hasn't told me that this is going to be forever, but I was able
to-
FRANK BLAKE: It's 17 years and counting.
JUSTIN MILLER: 17 years, and I've said, okay, I can now put to
rest this discontent that I have with is this supposed to be the work that I'm
supposed to do?
And God has really crystallized for me, this is part of my holy discontent.
This idea that there's part of me that really believes ...
And it's not just those living with HIV, but those who have been marginalized
from community, whether it's because of disease, because of disability, because
of other things, that I feel like that spending my life on behalf of those
individuals is something that I feel really, really passionate about.
FRANK BLAKE: Are there individuals who've been helped by your program
that stand out?
And when you think about what you're doing, they personify beyond the numbers,
beyond the number of people you've helped, this is why I am doing this?
JUSTIN MILLER: Man, there's so many faces.
We got to share this story. There's two quick examples.
One I want to camp out on for a second, but the first one, we did a story at
our 10-year anniversary of a client who was in our program, the first class
that we did in 2008.
And when I met Sarah in our first class, I had to help her sit up in her bed
because she was so weak. She had not been out of bed in weeks.
And at the 10-year anniversary ... She'd been in our program for just nine
months and then nine years had passed and she was just this vibrant, beautiful
woman that had ...
A sign of health is being larger in Kenya.
She'd put on so much weight, and she just was so proud of what her life had
become over the past decade.
We don't always get to see our clients and where they are 10 years after.
We've had 40,000 graduates and so I don't always get to see them at the
beginning and then a decade later.
But her story did personify a lot of the impact.
But even another gentleman named Michael Mora, I got to know him.
We told his story.
He was an entrepreneur through and through, but he had three kids and he wanted
to be a dad.
He wanted to be there for his kids. He
wanted to set an example in faith, but he had really had come out of place of
just, he saw no hope for his future.
And he came into the program and there was a radical transformation physically,
spiritually, emotionally.
And we continue to follow along his story now coming up on 15 years, and he has
become a pastor himself.
He has continued to thrive in business.
We were part of helping him start a fish farm in a part of Kenya there wasn't
any fish, but he ended up employing other clients to help make some of the
products that they were trained in the program.
He's a great picture to me, and he really believes that Untold is the reason
why he was one, alive, but that he was able to fulfill his destiny because of
his experience in the program.
FRANK BLAKE: One of the things that struck me was, AIDS is now
treated so differently in the U.S. and if it's fair to say, receded a bit from
its prominence in our national psyche.
And I read some of the stories of the folks in your program.
There was one about a woman who was describing being sick and wanting to move
to a city.
And the reason for wanting to move to a city is not the companionship of others
or less stigma in the city.
It's so that somebody would find her body when she died.
And I realized that we have no idea of the impact of the stigma.
How common - I guess, what is it like? Is it getting better?
JUSTIN MILLER: In some regards, yes.
I would say we think about stigma in a couple different layers, and I'll try to
be very brief here.
But there are places like Uganda where we work where stigma is really become
institutionalized because of legislation and laws that have been passed around
on certain issues that have increased the amount of stigma around people living
with HIV.
That's a really hard thing to combat when you're talking about legislation on
the national level.
FRANK BLAKE: And what does the legislation say?
JUSTIN MILLER: Well, legislation is it criminalizes behavior that
is often associated with HIV.
And so it paints a target on the back of people with HIV.
And so that stigma, we have to keep-
FRANK BLAKE: Not only sick, but you're a criminal.
JUSTIN MILLER: Right. Right.
And oh, if you are going to collect medication, then we might just presume that
you are also engaging in this lifestyle and so we're going to arrest you.
So that's an issue that we have to continue to combat.
Not something that we are particularly focused on right now.
But even in the communities where we work, there is the external stigma of an
employer who doesn't want to employ somebody because they know their HIV
status.
There is the potential that somebody wouldn't want to do business with you or
let their kids play with your kids because of a known HIV status.
And some of that may be getting better, but it is still a prominent part.
And then there's a lot of stigma that is internalized, which is
true of a lot of things.
Our clients believe a lot of things about themselves that may or may not be
reflected in the community, but they believe to be true, and so they behave
differently and act differently because they have a certain stigma about
themselves.
All of those are still prevalent and the amount of mental health challenges
that we are facing in east and Southern Africa as a result ...
We know how pronounced it is in our own context here.
But the HIV population when it comes to experiencing depression or suicidal
ideation, it's almost three times the general population because of those
different stigma factors that they face.
FRANK BLAKE: So you mentioned the point about disability, which I
think is a great point a bit earlier.
Is there something that if I had been talking to people who knew you at the age
of 15 and I said, "This is what Justin's doing now," they all
would've said, "Yep. That's totally understandable. Here's his life
experience. This is a logical place for him to end up."?
Or would they say, "Oh, that's a surprise."?
JUSTIN MILLER: I'd like to think that it wouldn't be a surprise
because…you know…I think…
I hope they would've seen a young person that, one, grew up with a brother who
has cerebral palsy.
And David, my brother, has impacted my story so greatly.
And I hope they would've seen somebody that had hopefully a sharp mind, but
also a really soft heart.
Maybe some people maybe could have imagined me in a more social sector type
work.
But at least what I was telling everybody was that I wanted a career in
corporate America.
That's what I had told myself.
I was raised under a dad who was very successful in the marketplace and he
still is one of my heroes.
And so I think people could have seen me probably in either path, but I could
not see that in myself.
I could not see myself going into a nonprofit organization until much later.
FRANK BLAKE: I was asking Justin, part of what makes his story is
the human element that it was difficult to decide.
He might have been telling his sophomore self throw himself all in, but the
human part of it that's difficult because not the common path.
JUSTIN MILLER: And there's no denying that it has been difficult.
And there are days that it feels like, man, if I could have just had a job that
I could clock out at 5:00 that would be an easier path.
But I am reminded often that a life that is spent on behalf of other people and
whatever sector that is in, but a life that is others-focused, that's
generative, that is trying to help to solve problem that's not just focused on
yourself, that's a life that brings a lot of joy and a lot of peace.
You talk about people who have done crazy good turns for me, I think my
co-founders did one of the greatest things they could have done for me by
inviting me into the story of Untold.
And someone might look at it and say, "Well, aren't you helping them by
supporting them and raising funds for them?" Yeah.
But it is a mutual benefit because being proximate to them and to the work that
we're doing in Africa has had a profound impact on my life.
So all that to say, yes, it's hard, but yes, I would do it again and I would
encourage other people to say, hey, that investment, that choice to go all in
on behalf of other people is one that you won't regret.
FRANK BLAKE: Hard to improve on that.
There's a great quote in your last annual report, and I love your annual
reports, but the quote is ...
And it's not from you, it's from one of your managing directors who talks about
what you're doing as "long obedience in the same direction."
And I'm wondering, are there flashes of inspiration, individual stories, people
who've made an impact on you that help in that path of long obedience?
JUSTIN MILLER: Yeah. That's a phrase that I hold closely too.
And I love it and I share it with my team all the time because I really just
believe that.
And there's a quote that's related to that that says that you almost always
overestimate what you can do in a year and underestimate what you can do in 10
years. I love that quote.
I do think that so much of what we've done over this time, it's really just
about pushing that flywheel.
You're pushing it slowly and slowly, and if you apply force in the same
direction over 17 years, you do start to build this momentum.
And so as I look to people ... Some of the leaders that I've
looked up to … My dad being one of them.
Even though I took a different path than he did, he served in the same
organization for 45 years and I saw he him have exponential impact because of
that longevity, that consistency.
I look at leaders in the nonprofit sector like Peter Greer and Gary Haugen and
guys that are leading great organizations in alleviating human trafficking and
microfinance.
And some of those leaders have been friends and mentors to me, but they really
are just exemplars to me of individuals who have said, "I'm going to take
where God has given me. I'm going to be content in this space.
"I'm going to apply myself in one organization in one direction and I believe
that we can have an outsized impact because of that."
FRANK BLAKE: So if you were giving advice to your sophomore self
from the position that you have now, what would your advice be?
JUSTIN MILLER: Well, I'll give one piece of advice I would give
that's not related to Untold, I would say marry Lindsay.
FRANK BLAKE: Okay.
JUSTIN MILLER: That's my wife now. I'm so glad I did that. We've
been married for 15 years.
But I would say save yourself the time and go all in on Untold.
I would say there's no question that this is what you were made to do and you
should commit to it fully.
I think I would have saved myself and the organization some time of just
discovery and questioning during those early days. Yeah. I think I would say go
all in.
FRANK BLAKE: So I always ask our guests who has done a crazy good
turn for you in your life?
You're doing a crazy good turn for thousands and thousands and thousands of
people.
Who's done a crazy good turn for you?
JUSTIN MILLER: Well, you don't get to this point in really any
venture, but particularly a work like this without having a lot of people who
have done crazy good turns for you.
And man, so many people flashed in my mind, who have been partners, who have
been teammates of mine, people who have stood by us during the hard seasons.
The person that comes to top of mind is probably the person outside of my own
family - I've had a very supportive family - but the individual who has served
on my board the longest has served as my chair the longest, has probably led
more trips to East Africa than anybody else I know and who has just committed
his full self to the work and probably chief among all of that has been the
person that has given me probably the most mentorship.
I'm proud to call him a friend. It's a guy named Cliff Robinson.
And he lives here in Atlanta. And you may know him.
FRANK BLAKE: Yes. I do.
JUSTIN MILLER: But he just joined in the story early and he went
all in.
I have a hard time imagining where this endeavor would be today without his
influence.
FRANK BLAKE: Yeah. Phenomenal, phenomenal person.
And just a couple of final questions, just my own curiosity.
JUSTIN MILLER: Yeah.
FRANK BLAKE: How many times do you go over to Africa as part of
your regular work, and what was COVID like for Untold?
JUSTIN MILLER: So I go over about three times a year, and you do
the math about 17 years. So I'm right at about 50 trips.
I have such a special love for East Africa and now South Africa.
I don't know we've talked about that but South Africa is the next frontier for
Untold.
We've just opened up an office in Johannesburg and would love to use that as a
hub to be able to serve the countries around Southern Africa in the years to
come.
When it comes to COVID-
FRANK BLAKE: I'm imagining not easy to get over there, much harder
to maintain lines of communication and all the rest, much harder to do what you
do over here in helping them.
JUSTIN MILLER: Yeah.
So I will say our organization, like many others, saw a radical amount of
generosity in the years following COVID.
Obviously some people were in sectors and industries that were really badly
affected by COVID. Others were spared from some of that.
And we just saw an amazing generosity of our donors who said, "Hey, we
know that you guys are going to have a hard time.
"We know that you're probably going to need to provide additional support and
care to your clients."
So people just leaned in and we love that.
The East African side, they felt the brunt of it. Obviously social
distancing ...
We started talking to people and say, "Hey, we believe in physical distancing,
but we don't people to be socially distanced because our clients they were so
vulnerable and they were already feeling isolated."
So to be isolated even more was such a hard thing. So we had to switch very
quickly.
Our staff there did an amazing job of switching over to a telehealth type
system, which you don't have the capabilities of Zoom or things like that, but
you just were using cell phones.
So calling in for tele-counseling sessions, telemedicine evaluations.
And we did that for about five months, where besides coming to the church once
a month to pick up a package of food, we really didn't get to have a lot of
face-to-face contact with our clients.
But we learned a lot during that time.
And really based on all the records we have, we lost one client in the year
following COVID to COVID.
And so it really was miraculous that so many people were able to have good
health through that season.
FRANK BLAKE: How many clients do you have annually? What's the
annual number of clients?
JUSTIN MILLER: So every center is operating on their own
annualized calendar, but at any given time, we've got about 8,000 clients in
the program.
We have 104 centers today in communities.
And so each of those centers has about 80 clients in a cohort, and they're
coming multiple times a week to our center to receive the services.
FRANK BLAKE: And if you said, what is this going to look like
three to five years from now, what will it look like three to five years from
now?
JUSTIN MILLER: Well, that's a question that we are trying to
answer in a really focused way right now.
I have my ideas.
And I would say that our heart is to say, where are the most vulnerable people
that are suffering from this disease and where can we go and meet them there?
We have primarily focused in urban centers, which there's a high concentration
of HIV, high poverty rates, there's a lot of reason to be there. But we're
looking a lot more intentionally about where do we need to go to meet the
people that desperately need our services?
So for example, right now, 15 to 24 year olds, that age group is
contracting HIV faster than any other group.
And we may be doing a lot more targeted programming towards the youth
population.
We might be looking at what does our program look like in areas that are more
rural as opposed to just urban?
And so I think there's a number of possibilities.
We still feel that South Africa and the surrounding countries is an area of
great focus.
But if we can continue to figure out where's the areas of greatest need and
where are we best equipped to be able to help meet that need, that's what we're
trying to answer right now.
And we're asking a lot of people that are closer to it than I am, what they
think should be part of our strategy the next few years.
So we'll report back once we have it figured out.
FRANK BLAKE: All right. Very good.
So where should people go to find out about Untold?
JUSTIN MILLER: Untold.org is the best place to go.
From there you can find how to get to all of our social channels and can sign
up for emails.
If you're interested, we'd love to talk to you more about what does it look
like to partner, what does it look like to go over to support our staff in East
Africa, South Africa.
FRANK BLAKE: Just on that, how many volunteers do you have a year
who go to East Africa or South Africa?
JUSTIN MILLER: It's not been steady since COVID but there was
probably a season where we had upwards of 200 people in one year come over to
that part of the world with us.
So we are very familiar with hosting folks over there.
It is really encouraging for our staffing clients to be able to receive
partners here from the U.S., but it's also transformational for people who go
to get to be up close and personal to the people that we serve.
FRANK BLAKE: But that's right. Just an amazing, amazing story.
Amazing what you're doing.
For those listeners who aren't familiar, I will tell you I was shocked by the
numbers.
The number of people, as you were talking about earlier, who are both affected
by the disease in Africa and die every year by the disease in Africa.
And that doesn't even begin to touch, as you say, the stigma and the social
issues that come with it.
And so you're doing an amazing thing. So thank you very much.
JUSTIN MILLER: Thank you, Frank.
FRANK BLAKE: Yep. Privilege to have you on.
JUSTIN MILLER: I appreciate it.
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